DVC Rental UK Member Agreement
These terms explain how renting your Disney Vacation Club points through DVC Rental UK works and what to expect when using our platform.
Parties
This Agreement is between:
DVC Rental UK Ltd, a company registered in England and Wales (Company No. 16811767) with registered office at 15-17 Middle St, Brighton and Hove, Brighton BN1 1AL, UK (“DVC Rental UK”), and
The registered Disney Vacation Club Member (“Member”).
DVC Rental UK acts solely as an intermediary between Members and Guests. DVC Rental UK is an independent company and is not affiliated with, authorised by, endorsed by, or connected with Disney Vacation Development LLC, The Walt Disney Company, or any of their subsidiaries or affiliates.
1. About This Agreement
This Agreement sets out the terms under which DVC Rental UK facilitates the rental of Disney Vacation Club points by matching Members with Guests and managing the administrative and payment process.
DVC Rental UK does not act as a travel agent and does not provide accommodation, transport, tickets or holiday services.
2. How DVC Rental UK Works
Platform role
DVC Rental UK markets available points, sources Guest requests, coordinates booking details and administers payments and booking communication on behalf of the Member.
Reservation control
All reservations remain under the Member’s control in accordance with Disney Vacation Club rules. Guests are granted the right to occupy the accommodation only and do not gain ownership or control of any reservation.
Reservation Details
Once a reservation has been confirmed, the Member agrees not to change, and not to permit Guests to request changes to, the following core booking details, unless instructed in writing by DVC Rental UK:
• Check in and check out dates
• Resort
• Accommodation type
• Lead Guest name
Guest access and requests
Guests may view reservation details where Disney systems allow. Guests must not be permitted to make direct changes with Disney Vacation Club. Any permitted administrative requests must be submitted via DVC Rental UK and can only be actioned by the Member.
Optional Guest requests and administrative changes
Guests may submit optional preference or administrative requests through DVC Rental UK, such as location preferences or permitted booking adjustments, where allowed by Disney Vacation Club rules.
The Member agrees to process one (1) batch of approved requests per reservation at no charge.
Any additional approved request batches will be subject to a £35 administrative fee, payable by the Guest. Where such requests require Member action, the full £35 fee will be paid to the Member as compensation for processing the request.
All requests are subject to availability, Disney Vacation Club rules and approval by DVC Rental UK. Requests are not guaranteed and may be declined at DVC Rental UK’s discretion.
No resale or transfer
Reservations arranged through DVC Rental UK must not be sold, transferred or sublet to third parties.
Accommodation only
Rentals provide accommodation only. They do not include park tickets, flights, transport, insurance or other travel services unless expressly confirmed in writing.
Rebooking and courtesy payment
Where a cancelled reservation is successfully rebooked and the Member is required to update the lead Guest name or issue a new confirmation, the Member agrees to cooperate with this process. Once the updated confirmation has been provided to DVC Rental UK, the Member will receive a courtesy payment of £40.
3. Member Responsibilities
The Member agrees to:
• Maintain their Disney Vacation Club account in good standing and keep all fees and obligations up to date
• Confirm they have authority to rent their points and that doing so does not breach Disney Vacation Club rules
• Honour all reservations secured and confirmed through DVC Rental UK
•Provide official Disney Vacation Club booking confirmation details, including the reservation confirmation number, within twenty-four (24) hours of making a booking
• Not cancel, amend or interfere with any confirmed reservation unless authorised in writing by DVC Rental UK
• Follow reasonable booking, administrative and rebooking instructions issued by DVC Rental UK
• Provide full and accurate details of points available for rental including home resort, use year, and whether points are Banked, Borrowed or Current
• Remain responsible for any tax or reporting obligations relating to rental income
4. Payments, Cancellations and Rebooking
Member payouts
The current Member payout tiers are shown in the Members FAQ section under the heading “How much will I be paid, and when do I receive payment?” The applicable payout rate will be confirmed to the Member before any reservation is accepted or confirmed.
Once a reservation has been accepted and confirmed, the agreed Member payout for that reservation will be fixed, subject only to the cancellation and rebooking provisions set out in this Agreement.
After a reservation has been secured and confirmed, the Guest will be required to pay the full remaining balance within twenty-four (24) hours of being notified that the booking has been confirmed. DVC Rental UK will pay seventy-five percent (75%) of the agreed payout within three (3) business days after the Guest’s full booking payment has been received, valid Disney Vacation Club booking confirmation details have been received and verified, and the Guest has confirmed that the reservation is linked to their Disney account.
The remaining twenty-five percent (25%) of the agreed payout will be paid within forty-eight (48) hours after the Guest checks in.
Initial payment will not be released until the full Guest payment, Disney confirmation verification and Guest linking conditions above have been completed.
Payments are made by bank transfer in GBP to the Member’s nominated account. The Member is responsible for any bank or intermediary fees charged by their financial institution.
Member cancellations or unauthorised changes
If the Member cancels or interferes with a confirmed reservation without written approval from DVC Rental UK, the Member forfeits the initial advance and agrees to repay the full amount actually received as an advance, including any top-up, on demand.
If repayment is not made within seven (7) days of written notice, DVC Rental UK may pursue recovery through a third-party collections agency or legal process. Any reasonable recovery costs may be added to the outstanding balance.
Guest cancellations and payout bandings
If a Guest cancels a reservation after DVC Rental UK has received the Guest’s full booking payment, including the remaining balance, the Member’s payout will be as follows:
90 days or more before check in: Member receives 75% of total payout
Between 31 and 89 days before check in: Member receives 90% of total payout
30 days or fewer before check in: Member receives 100% of total payout
Amounts already paid count towards the applicable total entitlement. Any unpaid cancellation entitlement will be paid within forty-eight (48) hours after the original scheduled check-in time at the resort, using the resort’s local time. If a fully paid Guest cancels before confirming that the reservation is linked, this does not reduce the Member’s cancellation entitlement; the full Guest payment and Disney reservation must still be verified.
If a Guest cancels before DVC Rental UK has received the Guest’s full booking payment, including the remaining balance, no payout is due to the Member unless DVC Rental UK secures a replacement booking and receives payment for that replacement booking.
Rebooking
If a cancelled reservation is successfully rebooked, the Member will receive a cumulative total of 100% of the original agreed payout. Amounts already paid count towards this total. The £40 courtesy payment in section 2 applies where its conditions are met. If no replacement Guest is secured, the Member’s payout, if any, will remain as set out above. Any remaining payout is paid within forty-eight (48) hours after the replacement Guest checks in.
Existing reservations
Earlier reservations retain their previously agreed payment and cancellation terms unless the Member expressly accepts these updated terms for that reservation. For an active reservation where 50% has already been paid and the final payment remains outstanding, the Member may request a top-up bringing the advance to 75%. The top-up will be paid within three (3) business days after the request, express acceptance and all initial payment release conditions have been completed. The remaining 25% is paid within forty-eight (48) hours after the Guest checks in. Amounts already paid count towards the original agreed total. This opt-in does not retrospectively change completed or already-cancelled reservations.
5. Guests, Resort Rules and Operational Changes
Guests must comply with Disney Vacation Club resort rules and policies.
Guests are responsible for all on site charges and incidentals and must provide a valid payment card at check in.
If Disney applies charges to a Member’s account relating to Guest damage, excessive cleaning or rule breaches, the Guest is responsible for reimbursement. DVC Rental UK does not accept financial responsibility.
DVC Rental UK is not responsible for refurbishments, amenity closures, room allocation changes, operational disruption, travel disruption, weather events, or other events outside its reasonable control.
6. Data Protection and Identity Verification
Members must complete identity verification during account registration before renting points through DVC Rental UK. Verification is carried out using Stripe Identity.
Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018.
7. Legal and Administrative Terms
Intermediary role and non affiliation
DVC Rental UK acts solely as an intermediary and does not own, operate or control Disney Vacation Club resorts. DVC Rental UK is not affiliated with, authorised by, endorsed by, or connected with Disney Vacation Development LLC, The Walt Disney Company, or any of their subsidiaries or affiliates.
Limitation of responsibility
DVC Rental UK is not responsible for Disney services, resort operations, Guest experience, third party services or external events.
Exclusion of indirect losses
DVC Rental UK is not responsible for indirect or consequential losses, including loss of expected income, future rental opportunities or reputational impact.
Member indemnity
The Member agrees to indemnify DVC Rental UK against losses arising from breach of this Agreement, unauthorised booking changes, misuse of points or disputes caused by the Member’s actions.
Debt recovery
Where amounts are owed to DVC Rental UK under this Agreement, the Company reserves the right to recover outstanding balances through external recovery services or legal action.
Assignment
Members may not transfer this Agreement without prior written consent. DVC Rental UK may assign this Agreement as part of a business transfer or platform restructuring.
Severability
If any part of this Agreement is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
Electronic acceptance
Electronic signatures and digital acceptance are legally binding.
Governing law
This Agreement is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
Privacy Policy
By accepting this Agreement, the Member confirms that they have read and understood DVC Rental UK’s Privacy Policy, which explains how personal data is collected, used and protected.
Version control
This Agreement is version 1.1 and effective from 20 October 2026. The updated payment and cancellation terms apply to new reservations accepted under this version. Earlier reservations retain their previously agreed terms unless the Member expressly opts in for that reservation as set out in section 4. We may occasionally update these terms to improve the platform or meet legal requirements. If we make important changes, we will always let Members know. Continuing to use DVC Rental UK after notification means you accept the updated terms.